SUSTAINABILITY REPORTS

To achieve and maintain guest satisfaction by creating solutions that exceed guest expectations, we are committed to:

Ensuring that our employees maintain their knowledge and skills at the highest level through training.

Committed to the principle of equal treatment for all stakeholders, regardless of gender, sexual orientation, age, language, religion, race, or disadvantage, within the framework of respect for human rights.

Ensuring that our employees adhere to food safety, hygiene standards, and the right supplier selection for all production processes.

Ensuring environmentally responsible production by minimizing any negative environmental impacts arising from these activities.

Maintaining our effectively implemented and continuously improved management system in compliance with international laws, thus becoming a highly sought-after and consistently recognized company in the tourism sector for its system quality.

In this context, we are committed to ensuring the highest level of satisfaction for every guest through our experienced staff and regulatory compliance. We are committed to continuously improving the system based on their suggestions and requests.

As a hotel, we protect the environment, prevent pollution, and aim to reduce our negative impact on the environment. Within the framework of legal regulations, we assess the impact of the environmental damage we inflict and develop methods to reduce pollution.

We comply with applicable environmental laws, regulations, legislation, and directives for the controlled use of natural resources and the minimization of energy consumption, air, water, and soil pollution.

We strive to use water, energy, and all natural resources efficiently, sharing this commitment with our employees, guests, and suppliers.

We identify our negative environmental impacts during the conduct of our activities and control potential hazards and waste to protect and maintain the environment in which we live.

We prioritize separating our waste at the source, ensuring that more waste can be recycled and disposed of without harming nature. We aim to reduce waste volume.

We strive to prevent environmental pollution by minimizing the use of harmful substances.

We measure our environmental management performance, monitor this data against targets, and work with the principle of continuous improvement.

We educate our employees about the environment and sustainability, and raise their awareness and sensitivity. We undertake to increase the participation of our guests, employees, and suppliers in our environmental policy and strive to make it a living culture.

We inform our guests about the rules of conduct during visits to natural areas and adopt a commitment to preventing damage to these areas.

We undertake work on biodiversity conservation and raise awareness among our stakeholders on this issue.

We are committed to protecting wild animals and ensuring the well-being of all animals, and to strongly oppose their exploitation in activities such as captivity, hunting, and other similar activities.

With our Sustainable Procurement approach, we aim to ensure that our suppliers and all business partners we serve support Sustainable Tourism.

We prioritize suppliers who meet the requirements of environmental, safety, health, human rights, social, and cultural legal obligations, while also prioritizing sustainability and operating on the principle of continuous improvement.

We regularly audit and evaluate our suppliers through meetings and visits. We prioritize mutual trust, effective communication, and business partnerships, ensuring they share our sustainability practices with our stakeholders and support them.

We adhere to the principles of “Fair Trade” and “Equal Opportunity” when purchasing products and services for our business.

We prioritize local and cultural products in our purchasing process, strengthening our country’s socioeconomic structure and promoting its culture.

We contribute to the development of local entrepreneurs and the development of the region by choosing domestic production and service providers.

We are committed to carefully managing the purchasing process for consumables and single-use goods, including food, to minimize waste. We prioritize recyclable single-use consumables in our purchasing processes.

We ensure that the products we supply are environmentally friendly, economical, recyclable, and recycled materials or products.

We prioritize suppliers who are committed to protecting wildlife, animal rights, and natural habitats.

We embrace the Universal Declaration of Human Rights.

We select our team members from individuals who have the necessary education, experience, and competencies, and who align with our corporate culture, values, and goals.

We invest in our team members, organize training to ensure their development and promotion, and improve the health and safety of workspaces and conditions.

We conduct information and publicity campaigns to raise employee awareness of sustainability.

We implement systems that ensure honest, transparent, fair, respectful, and trustworthy relationships among our team members.

We respect each other’s rights and opinions without discrimination based on gender, sexual orientation, age, language, religion, race, or disability, and embrace the understanding that we are all one.

We provide equal, respectful, and safe working conditions.

We receive feedback from our team members and implement improvements and developments. We monitor their performance and provide career planning opportunities. We support the participation of women in the workforce and promotion opportunities in all our departments.

We protect the personal information of our team members. We are committed to protecting the rights of our employees,

distributing wages fairly and in accordance with legal requirements,

ensuring that all our team members benefit from the benefits, fringe benefits, and rewards we have planned.

We consider it our responsibility to understand our regions, respect their historical values ​​and cultures, and contribute to their economic and social development.

We will protect local resources,

We will benefit the regional economy by providing local employment and supply,

We will support our communities to maximize social and economic benefits,

We will support local entrepreneurs,

We will protect local culture and traditions, and we will prevent discrimination based on views, ethnicity, beliefs, etc.,

We will work to protect the natural beauty, historical, cultural, and archaeological heritage in our regions,

We will hold meetings to ensure that local characteristics, sensitivities, and the needs of the local community are taken into account in decisions,

We will support the introduction of the region’s food, activities, culture, and traditions to our guests,

We will guide our guests in cultural interactions and inform them about our rules of conduct,

We will not hinder local people’s access to cultural heritage and will respect all the rights of local people.

We embrace the Convention on the Rights of the Child. We consider every individual up to the age of eighteen a child, except for those who reach adulthood earlier under the laws of other countries. We respect their rights and consider it our responsibility to protect them against psychological violence, physical violence, and commercial exploitation.

We aim to provide our child guests with private spaces in our facilities where they can feel safe, free, and happy, and where they can freely express their feelings, thoughts, and desires.

We also offer mini clubs, childcare services, and other services. We are committed to ensuring that parents or another trusted adult within the family/group are always available in the areas where we provide services.

We ensure that children are under adult supervision during activities they participate in.

We support their communication with other children, recognizing and encouraging their successes.

We teach our team members about types of child abuse (physical, sexual, emotional abuse, and neglect), child abuse reporting practices, and our social responsibilities in this regard.

We organize training programs and support relevant projects to raise awareness about protecting children’s rights.

We are aware of parents’ attitudes and behaviors toward their children, as well as signs of physical, verbal, and psychological violence or neglect.

When detecting child abuse, our guests can contact the reception (0) extension. Our colleagues will inform the relevant department managers. If necessary, we will seek assistance from the Social Support Line.

We are committed to communicating all our work and measures regarding children’s rights to our stakeholders and gaining their support.

We are committed to supporting relevant projects for all children and their rights.

SYS.PLTK.01             YAYIN TARİHİ: 02.04.2023      REV.NO/REV.TAR:   –

Safe Tourism Certificate

Sustainability Certificate

Energy Management System

Energy Management System (ISO)

Sustainability Report